Napster is a music streaming platform with other features.
Tens of thousands of genuine music videos are available on Napster in addition to its more than 110 million tunes. Whether you’re listening offline or viewing on demand, every content is free of ads.
Browse mixes and playlists that were made just for you. You can hear the music precisely as the artist meant it thanks to lossless audio.
Do you have problems with the Napster app or does it not function properly for you? You are not alone, so don’t worry. Many other folks are experiencing the same problem.
In this post, we’ll cover both the causes and solutions for the Napster app not working.
Why is the Napster App Not Working?
Below are the all Napster reasons for the Napster App not working:
- The Napster App servers may be down, that’s why the app isn’t working properly.
- The Napster App may have some technical issues.
- The Napster App not working issue is seen might be caused by an unstable mobile data or Wi-Fi connection.
- The Napster App’s corrupted cache files possibly prevented it from operating as intended.
- You are using an outdated Napster App.
- Minor bugs in your device, not allowing the Napster App to work properly.
How to Fix “Napster App Not Working”?
Fix 1: Wait till the Napster App technical issue is Resolved
If the Napster App isn’t working, there are potential chances that the app’s server is down or there’s a technical problem, which the Napster team is already aware of and trying to fix from their end.
You have no choice but to wait till the Napster team resolves the issue or the Napster servers are operational in this case.
Fix 2: Check Internet Connection Status
To fix the Napster App not working issue, make sure you have a reliable internet connection. You can have problems with the Napster App if the wifi network connection on your mobile device is slow.
Accordingly, verify your Internet connection’s speed. Additionally, if you are using WiFi, check your router or switch to your mobile data.
Additionally, try switching from Wi-Fi to mobile network or mobile to Wi-Fi to fix the Napster App’s issue.
Fix 3: Clear Napster App Cache
The majority of the time, clearing the app cache will fix any issue with the Napster App.
So, Clear the cache in the Napster App to resolve the issue.
To clear the cache from the Napster App, follow the below steps:
Android users: Go to settings >> Go to application manager >> Click Napster App >> Click ‘clear cache’ and Napster App cache will be cleared.
iPhone users: Go to iPhone settings >> Find Napster App and click on that >> Click ‘Offload’ button >> again reinstall Napster App.
Check if the Napster App is working fine or not after clearing the cache.
Fix 4: Uninstall and Install the Napster App
Sometimes uninstalling and reinstalling the Napster App can fix the not working issue.
So, Uninstall the Napster App, then reinstall it to resolve the issue.
Therefore, first uninstall the Napster App from your phone, then reinstall, and check to see whether the Napster App is working fine or not.
Fix 5: Update Napster App to the Latest Version
Your Napster App may not work properly if the version is out of date. So, update Napster App to the most recent version in order to solve the issue with older versions of the app.
Additionally, upgrading the Napster App to the most recent version will resolve any previously reported bugs.
If you’d like, you can set up the Napster App to automatically update itself, which will keep it constantly up to date and bug-free.
Fix 6: Logout and Login Back to Napster App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the Napster App is still not working then try out other fixes.
Fix 7: Check if Napster App Servers are Down
If the Napster App is not working, there are high chances that the Napster server is down.
There are several ways to determine whether the Napster server is down or if there is a fault or glitch in Napster.
The first method is to go to downdetector >> Search for Napster >> Check to see if there is a spike in the graph.
If there is a spike, it means that either the Napster server is down or there is a bug.
Another option is to simply search Twitter for “Napster Down”. You can see whether there are any recent tweets about it.
Fix 8: Disable the “Power Saving Mode”
Check if “Low Power Mode” into your phone hasn’t affected anything.
Low Power Mode is acceptable, however be sure you open Napster App at least once every 12 hours.
Android Users: Go to settings >> Search for the Napster App >> If it is switched ON, turn off Battery Saver mode.
iPhone Users: Go to Settings >> Battery >> Low Power Mode >> Turn OFF if it is Turn ON.
Note: Please keep in mind that the available screens, options, or processes may differ depending on the software version and phone type.
Fix 9: Disable the VPN if Used into Phone
If you have activated VPN on your device, then there are potential chances that Napster App may not work.
So, first turn off the VPN on your smartphone and then see if the Napster App works fine now.
Fix 10: Contact the Napster App Support Team
If the Napster App is still not working after following the recommended fixes, contact the Napster support team.
Explain your issue thoroughly to the Napster support team. Then, as advised by the Napster team, proceed.
They will assist you in fixing your Napster App issue.
Fix 11: Reboot Your Phone
If the above suggested approaches do not work, there may be a problem with your phone and not the Napster App. Restart the phone after exiting the Napster Application.
Now, verify that the Napster App is working fine after a phone restart.
Why is the Napster App not working on the iPhone?
To fix the Napster App not working on the iPhone, make sure you have a stable internet connection, provide all the required permissions to the Napster App and clear the Napster App cache. It would resolve the error for you.
Why is the Napster App not working on Android?
To fix the Napster App not working in Android, make sure you have a stable internet connection, provide all the required permissions to the Napster App and clear the Napster App cache. It would resolve the error for you.
Why does the Napster App keep Crashing/ Freezing/ Stopping?
If the Napster App keeps crashing or freezing or stopping then force close the Napster App in your phone, reboot your mobile phone and open the Napster App again, it would resolve the issue.
How do I reset Napster App on iPhone?
Go to the iPhone Settings App >> General >> Reset >> Reset Location & Privacy on the device then swipe close Napster App and open it again.
Why is the Napster App Notification not Working?
Napster App notification is not working because you have not enabled Napster App notification.
Android Users: Navigate to Settings >> Navigate to applications >> Select the Napster App >> Turn on notification.
iPhone Users: Navigate to Settings >> Select Notifications >> Scroll down and select the Napster App >> Turn on notifications.
Now Napster App notifications will be enabled and start working.
First, Check for a stable internet connection, then uninstall and reinstall the Napster App to resolve the issue.
Once done, your issue would be resolved and the Napster App will start working fine again.
Another possibility is that the Napster App may have some technical issues from the backend itself. In that case, there isn’t anything you can do from your end except to wait till the Napster technical team fix the issue.
Also, if available, upgrade the Napster App to the most recent version from Play store or App store. The Napster App will start working properly again.