The Error”You can’t submit updates as some information about your app is incomplete”., is an error that is invoked whenever you are trying to update your app on the google play console and have also removed any permission to create new releases. Given below is the snippet of the error you might get:
"You can't submit updates as some information about your app is incomplete".I would like to share with you the steps I took to fix the “You can’t submit updates as some information about your app is incomplete” in your project file.
Why You can’t submit updates as some information about your app is incomplete Error is Seen?
The error, “You can’t submit updates as some information about your app is incomplete” is seen because you have not declared the permission form before making any change or remove into your app. Make a note that removing the permission without declaring it first is not possible in the current version of google play console.
The detailed solution to fix the error “You can’t submit updates as some information about your app is incomplete”, is given below:
How to Fix “You can’t submit updates as some information about your app is incomplete” Error?
To fix the error, you will first have to complete the Permissions Declaration Form before making any changes to the app from Google play console. You need to declare the permission by filling out the proper declaration form as mentioned in the google play console‘s official website.
After the permission form is filled, a simple refresh would fix the You can’t submit updates as some information about your app is incomplete error for your google apps.
Below is the details about the Google Permission Declaration Form Process for Google Apps:
Following the addition of your Android App Bundle, permission requests are reviewed throughout the release process. If your app seeks high-risk or sensitive rights (for example, SMS or Call Log), you may be asked to fill out the Permissions Declaration Form and have Google Play approve it.
Below is the explanation for Google Permission Declaration Form as per Google official website:
If the app contains an app bundle that seeks permissions for which no Permissions Declaration has been made to Google Play, the Permissions Declaration Form is displayed during the release process. An notice appears on the left menu under App Content if you have an active app bundle that needs a Permissions Declaration, including releases on the Open, Closed, or Internal test tracks. You cannot publish any changes to your app, including Store Presence changes (such as Store Listing, Pricing, and Distribution), until you resolve this warning by publishing a release that includes a Permissions Declaration or removes the permissions. If any Open, Closed, or Internal testing tracks are no longer in use and are not in compliance with this policy, consider deactivating them. If you publish applications using the Google Play Developer Publishing API, consider these additional instructions. Note: If you override your pending publication with a new release, you may see additional delays to the review process. If you need to urgently release an app update, you must remove the high-risk or sensitive permissions from your app bundle and roll out a new release. This new release would only be reviewed for standard compliance with policies, and be published within several hours.
Complete the remaining steps to prepare your app for review, prepare and roll out your release, and complete the needed steps of the Permissions Declaration Form.
To fix the error, “You can’t submit updates as some information about your app is incomplete”., you have to follow the below mentioned steps:
You will have to declare your permission to the google play developer support team before you can remove it.
Google Permission Declaration Form Process
You have to follow the below mentioned steps for Google Permission Declaration Form completion:
Step 1: Evaluate requested permissions
First you will have to evaluate requested permissions: This means you will find a history of previously declared permissions, along with this you will also find newly requested permissions in an expandable list under the “Permissions Declaration Form” section of the App content page.
Step 2: Specify your app’s core functionality
Specify your app’s core functionality: This means you will have to specify your application’s primary functionality from the list of supported use cases. Select all checkboxes that apply to your application’s primary functionality.
Step 3: Provide instructions for app review
Then you have to provide instructions for app review: This means in case specific instructions are required to demonstrate the primary functionality of your application, you have to include those instructions in this section. This will have the google team declare your permission.
Step 4: Provide a video demonstration of your app
Submit a video demonstration of your app: This means you have to submit a video demonstration of your app so the Google Play review team can understand it’s primary functionality
Step 5: Provide instructions for accessing restricted app content
Provide instructions for accessing restricted app content: This means that in case some functionalities of your app is restricted you will have to provide instructions to gain access to them
Step 6: (Multi-APK only) Request an exception for old APKs
Request an exception for old APKs : This field will only appear if you use a multi-APK configuration. This means that you could submit an exception in situations where your multi-APK configuration uses old APKs that you can no longer make code changes.
Step 7: Confirm your declaration
Review all your checkboxes and confirm your declaration to the Google play’s team.
Once you complete the Google permission declaration form, this should fix the error, “You can’t submit updates as some information about your app is incomplete”.
Conclusion
To fix the error “You can’t submit updates as some information about your app is incomplete”, you will first have to declare a permission before making any changes to your app.
You can do so by filling out the proper declaration form as mentioned in the google play console’s official website. After the form is filled a simple refresh would fix the “you can’t submit updates as some information about your app is incomplete” error.