When you add payment cards to Google Wallet, you’ll be able to tap to pay anywhere Google Pay is accepted. Also, rest assured that your personal financial information is kept safe and secure.
Using Google Wallet you can add your loyalty and gift cards to Google Wallet, you will never miss a savings opportunity. View all of your loyalty cards in a single location, allowing you to save money on every coffee.
Recently lot of Samsung users trying to use the Google wallet are not able to use it and it is not working properly.
There are high chances that Google Wallet is not working for Samsung users because app isn’t latest updated or there is internet connection issue or added cards are not updated into wallet.
This article would explain you that why Google Wallet is not working for Samsung users and how can fix the issue for you.
Google Wallet Not Working on Samsung
To Fix the Google Wallet not working issue on Samsung, update the app to latest version, check for stable Internet connection and verify that added cards are updated with required information.
Also you can verify that phone number is correct, clear the app cache, or at last uninstall and reinstall the Google wallet app would fix the issue for you.
Below are the all possible reasons and fix for Google Wallet not working on Samsung:
1. Check for Google Wallet Updates
There are very high chances that Google pay app is not updated to latest available version. Go to the Google Play Store ->> Search Google Pay ->> Click on Update option if available to update to latest version and it would fix the Google Wallet not working issue on Samsung.
2. Validate the Phone Number
There could be reason that might be phone number into app is not the correct and creating the issue.
This could be either because recently you changed your number or might be because of typo error phone number has been added wrong at time of app registration.
Go to Google Pay App ->> Click on Name in top right corner ->> Click ‘Settings’ ->> Click on ‘Personal info’ ->> Verify the Phone number. if not correct, click on edit and change it.
3. Ensure Cards are Up to Date
Because of many reason there are chances that your Bank cards details are wrong into app.
Might be recently you have received the new card because of old card expiration and needs to update the new CVV/ Card validity information to existing card details.
To validate the cards information:
Go to Google Pay App ->> Click on ‘Insight’ button in bottom ->> Show all account ->> payment methods and see if any changes are required or cards information is already up to date.
4. Check Your Internet Connection
Make sure you have a reliable internet connection or high speed internet. You can have problems with the Google Wallet if the wifi network connection on your mobile device is slow.
So, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.
Additionally, try switching from wifi to mobile network or from mobile network to wifi to fix the issue.
5. Contact Card Issuer or Respective Bank
If you see any issue with added cards, if all information provided by you seems correct into Google wallet account, reach out to respective bank customer care or branch for quick resolution if there is any issue from their side.
6. Clear the Cache
The majority of the time, clearing the app cache will fix any problems with the Google Pay app.
So, Clear the cache in the Google Pay app to resolve the problem. To delete cache from theGoogle Pay App, follow the below steps:
Android Users: Go to settings >> Go to application manager >> Tap on Google Pay App >> Tap on clear cache. Google Pay App cache will be cleared.
iPhone Users: Go to iPhone settings >> Search Google Pay App and click >> tap on Offload button >> again reinstall the Google Pay app.
Check if the Google Wallet is working fine into Samsung or not after clearing the cache.
7. Verify Your Identity
There are good chances that because of any suspicious activity on your Google wallet account you have been flagged and blocked recently by Google Or sometime Google randomly choose and validate the account.
Many times for high volume transaction using Google wallet, you need to verify your identity again on Google Pay.
To Validate your Identity:
Go to Google Pay App ->> Click on ‘Insight’ button in bottom ->> Click ‘Money in Google Pay’ ->> Click Verify ->> Google would ask name, address, SSN, Date of Birth and Photo Identification. Once done, Google wallet not working issue on Samsung phone would be fixed.
8. Check if there is Gray Out Card
Check if any existing card has been grayed out into Google Wallet because of old information or expiry of card.
To validate the cards information:
Go to Google Pay App ->> Click on ‘Insight’ button in bottom ->> Show all account ->> payment methods and see if any changes are required or cards information is already up to date.
9. Reinstall Google Pay
Uninstall the Google Pay app, then reinstall it to resolve the problem. The Google Pay app can sometimes be uninstalled and reinstalled to fix the Google wallet problem.
Therefore, first uninstall the Google Pay app from your phone, then reinstall, and check to see whether the Google Pay app is working fine in Samsung Phones or not.