With Chase Mobile Banking, you can securely access your online accounts with just one swipe from almost anywhere. Get the Chase Mobile App right away.
Recently, Are you facing an issue with the Chase Mobile App and it’s not working for you? Don’t worry you are not alone. Lot of other people are also facing the same issue.
In this post, we’ll cover both the reasons and how you can fix the Chase Mobile App not working issue.
Why is the Chase Mobile App Not Working?
Below are the all possible reasons for the Chase Mobile App not working:
- The Chase Mobile App servers may be down, that’s why the app isn’t working properly.
- The Chase Mobile App may have some technical issues.
- The Chase Mobile App not working issue is seen might be caused by an unstable mobile data or Wi-Fi connection.
- The Chase Mobile App’s corrupted cache files possibly prevented it from operating as intended.
- You are using an outdated Chase Mobile App.
- Minor bugs in your device, not allowing the Chase Mobile App to work properly.
How to Fix “Chase Mobile App Not Working”?
Fix 1: Wait till the Chase Mobile App technical issue is Resolved
If the Chase Mobile App isn’t working, there are potential chances that the app’s server is down or there’s a technical problem, which the Chase Mobile team is already aware of and trying to fix from their end.
You have no choice but to wait till the Chase Mobile team resolves the issue or the Chase Mobile servers are operational in this case.
Fix 2: Check Internet Connection Status
To fix the Chase Mobile App not working issue, make sure you have a reliable internet connection. You can have problems with the Chase Mobile App if the wifi network connection on your mobile device is slow.
Accordingly, verify your Internet connection’s speed. Additionally, if you are using WiFi, check your router or switch to your mobile data.
Additionally, try switching from Wi-Fi to mobile network or mobile to Wi-Fi to fix the Chase Mobile App’s issue.
Fix 3: Clear Chase Mobile App Cache
The majority of the time, clearing the app cache will fix any issue with the Chase Mobile App.
So, Clear the cache in the Chase Mobile App to resolve the issue.
To clear the cache from the Chase Mobile App, follow the below steps:
Android users: Go to settings >> Go to application manager >> Click Chase Mobile App >> Click ‘clear cache’ and Chase Mobile App cache will be cleared.
iPhone users: Go to iPhone settings >> Find Chase Mobile App and click on that >> Click ‘Offload’ button >> again reinstall Chase Mobile App.
Check if the Chase Mobile App is working fine or not after clearing the cache.
Fix 4: Uninstall and Install the Chase Mobile App
Sometimes uninstalling and reinstalling the Chase Mobile App can fix the not working issue.
So, Uninstall the Chase Mobile App, then reinstall it to resolve the issue.
Therefore, first uninstall the Chase Mobile App from your phone, then reinstall, and check to see whether the Chase Mobile App is working fine or not.
Fix 5: Update Chase Mobile App to the Latest Version
Your Chase Mobile App may not work properly if the version is out of date. So, update Chase Mobile App to the most recent version in order to solve the issue with older versions of the app.
Additionally, upgrading the Chase Mobile App to the most recent version will resolve any previously reported bugs.
If you’d like, you can set up the Chase Mobile App to automatically update itself, which will keep it constantly up to date and bug-free.
Fix 6: Logout and Login Back to Chase Mobile App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the Chase Mobile App is still not working then try out other fixes.
Fix 7: Check if Chase Mobile App Servers are Down
If the Chase Mobile App is not working, there are high chances that the Chase Mobile server is down.
There are several ways to determine whether the Chase Mobile server is down or if there is a fault or glitch in Chase Mobile.
The first method is to go to downdetector >> Search for Chase Mobile >> Check to see if there is a spike in the graph.
If there is a spike, it means that either the Chase Mobile server is down or there is a bug.
Another option is to simply search Twitter for “Chase Mobile Down”. You can see whether there are any recent tweets about it.
Fix 8: Disable the “Power Saving Mode”
Check if “Low Power Mode” into your phone hasn’t affected anything.
Low Power Mode is acceptable, however be sure you open Chase Mobile App at least once every 12 hours.
Android Users: Go to settings >> Search for the Chase Mobile App >> If it is switched ON, turn off Battery Saver mode.
iPhone Users: Go to Settings >> Battery >> Low Power Mode >> Turn OFF if it is Turn ON.
Note: Please keep in mind that the available screens, options, or processes may differ depending on the software version and phone type.
Fix 9: Disable the VPN if Used into Phone
If you have activated VPN on your device, then there are potential chances that Chase Mobile App may not work.
So, first turn off the VPN on your smartphone and then see if the Chase Mobile App works fine now.
Fix 10: Contact the Chase Mobile App Support Team
If the Chase Mobile App is still not working after following the recommended fixes, contact the Chase Mobile support team.
Explain your issue thoroughly to the Chase Mobile support team. Then, as advised by the Chase Mobile team, proceed.
They will assist you in fixing your Chase Mobile App issue.
Fix 11: Reboot Your Phone
If the above suggested approaches do not work, there may be a problem with your phone and not the Chase Mobile App. Restart the phone after exiting the Chase Mobile Application.
Now, verify that the Chase Mobile App is working fine after a phone restart.
Why is the Chase Mobile App not working on the iPhone?
To fix the Chase Mobile App not working on the iPhone, make sure you have a stable internet connection, provide all the required permissions to the Chase Mobile App and clear the Chase Mobile App cache. It would resolve the error for you.
Why is the Chase Mobile App not working on Android?
To fix the Chase Mobile App not working in Android, make sure you have a stable internet connection, provide all the required permissions to the Chase Mobile App and clear the Chase Mobile App cache. It would resolve the error for you.
Why does the Chase Mobile App keep Crashing/ Freezing/ Stopping?
If the Chase Mobile App keeps crashing or freezing or stopping then force close the Chase Mobile App in your phone, reboot your mobile phone and open the Chase Mobile App again, it would resolve the issue.
How do I reset Chase Mobile App on iPhone?
Go to the iPhone Settings App >> General >> Reset >> Reset Location & Privacy on the device then swipe close Chase Mobile App and open it again.
Why is the Chase Mobile App Notification not Working?
Chase Mobile App notification is not working because you have not enabled Chase Mobile App notification.
Android Users: Navigate to Settings >> Navigate to applications >> Select the Chase Mobile App >> Turn on notification.
iPhone Users: Navigate to Settings >> Select Notifications >> Scroll down and select the Chase Mobile App >> Turn on notifications.
Now Chase Mobile App notifications will be enabled and start working.
First, Check for a stable internet connection, then uninstall and reinstall the Chase Mobile App to resolve the issue.
Once done, your issue would be resolved and the Chase Mobile App will start working fine again.
Another possibility is that the Chase Mobile App may have some technical issues from the backend itself. In that case, there isn’t anything you can do from your end except to wait till the Chase Mobile technical team fix the issue.
Also, if available, upgrade the Chase Mobile App to the most recent version from Play store or App store. The Chase Mobile App will start work properly again.